Frequently Asked Questions
What kinds of payment do you accept? We accept Visa, Mastercard, American Express and Discover cards. We also accept Paypal, check or money order.
You may mail in your check or money order to us at 1579 Emory Road, Atlanta GA 30306. We will ship your order as soon as payment is received.
What shipping methods are available?
We charge a flat rate of $4.85 for all orders. We ship all orders USPS Priority mail. For expedited shipping or shipping outside the U.S, please contact customerservice@mykarmababy.com. We will charge you what it costs us to do so.
Do you ship to other countries?
Yes, we ship to all countries. Please email us at customerservice@mykarmababy.com for a price quote.
How can I contact you?
Email: customerservice@mykarmababy.com
Yes, we ship to all countries. Please email us at customerservice@mykarmababy.com for a price quote.
How can I contact you?
Email: customerservice@mykarmababy.com
- Phone: 404-270-9055
- Mail: 1579 Emory Road, Atlanta GA 30306
Is my privacy protected?
Yes. We will never give your information to anyone else under any circumstances. We may email you from time to time to update you on our new items and sales, but you can always request to be taken off this list.
What is your return policy?
We are happy to work with you on returns.
Yes. We will never give your information to anyone else under any circumstances. We may email you from time to time to update you on our new items and sales, but you can always request to be taken off this list.
What is your return policy?
We are happy to work with you on returns.
- If there is a manufacturers flaw on your Karma Baby product, we will give a full refund plus return shipping.
- If it is a sizing or style issue, we will accept exchanges within 30 days. Customer pays all shipping charges. After 30 days, there will be a 20% restocking fee and customer pays for all shipping.
- Customers who purchase items while pregnant may count 30 days from your due date. Please be sure to include your due date with your purchase.
- All custom items will be charged a $10 fee for resizing- please be sure to measure your shoulder to hip before you order your custom item.
- All returns must be in unused, unwashed condition. Please inspect your item carefully before returning it. If it does not appear in new condition when we receive it, customer will be charged a 20% fee. All returns must be authorized with our return department before they are returned. Please fill out the form below to request permission for a return. Thank you!